Shipping & returns

Returns Policy

If you need to return an item, please email us at [email protected] with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.   Alternatively, you can call us on (03) 5977 7342.  

Please note that refunds are not issued if you have changed your mind, but will be given if an item wasn't as described, or is faulty.  

You should expect to receive your refund within 3 business days of us receiving your order back.    

Shipping

We offer free shipping Australia wide for all orders over $150, and a flat rate of $12.00 for orders under $150.

You may also collect in our retail store located at 12 Eramosa Road East, Somerville, Victoria.